The main thing to understand is getting your console repaired will take a while.
I get a lot of requests for console repairs. Unfortunately, I can’t do house calls at present, so they need to come to my shop (in my home in Durham, NC). Due to their size, I can only fit one console in my shop at a time so it may take some time (probably three or four months) to get your repair on my schedule.
To get on the waiting list, shoot me an e-mail at firstname.lastname@example.org.
Pictures are very helpful: Please take a couple of shots of the record changer and the electronic controls. This lets me know what era of unit we’re dealing with.
If your console has been stored in a garage, shed, basement crawlspace, barn, etc and has been exposed to extremes of heat, cold, humidity, dust, dirt, bugs, critters, etc, the chances of a successful repair are much lower. I may decline to take on the project if I feel it’s going to be a waste of your money and my time.
What to check first: I need to know whether the amplifier in the console is working properly. Try putting it on FM and tune in a radio station. Then check the balance controls and see if good sound is coming out on both sides (if there’s scratchy static noise using the controls, that can usually be fixed). If the amplifier only plays on one side or not at all, let me know and we’ll plan a strategy from there.
Changer removal: If you’re handy (or have a friend who is), you may be able to remove the changer unit and bring that to me separately which will bypass the waiting list and help your repair get done faster (this assumes that the console amplifier is in good working order and doesn’t need servicing). Let me know if you’d like to try this and I can walk you through the procedure. This will require some tools — an electric screwdriver, bits, and a flashlight.
Cosmetics: At this time, I can’t offer wood cabinet repairs or restorations. There are other local businesses that can provide these services (I don’t have any specific recommendations).
Turnaround time: Most console repairs take 3 to 4 weeks from the time I get it in the shop.
Cost: In general, most console repairs run between $100 and $200. Changer-only repairs are usually $75 – $125.
Please be as timely as possible with pickup and dropoff of your console. Long delays slow down repairs for everybody still waiting.