About Turntable Doc turntable repairs

Note for Summer 2020: The COVID pandemic has significantly affected the way I conduct business. I will be unable to take on any new repair requests in August and September of 2020. I should be able to resume accepting new repairs in October.

I used to do a lot of “while you wait” service which kept my shop space from filling with turntables. With COVID, that type of service isn’t an option. I have limited space and an overwhelming number of repair requests at present.  I need to dig out of my current backlog before I can take on new requests. Please accept my apologies for the delay.

For any repair requests made prior to August 1st, I will get back in touch with you. I will also be covering any warranty work.

Email me: turntabledoc@gmail.com

Three important notes:

#1: My repair business is in Durham, NC, USA. I am not taking any shipped turntables for repair (this may change in the future). If you live too far away to drive to Durham, I suggest going to  the Turntables forum at AudioKarma (you’ll have to create an account) and asking if there’s someone near you that can help. You can still contact me for advice/consult and I’ll do my best to help.

#2: My repair business is by appointment only. My repair shop is in my home so this is very important. Please contact me at turntabledoc@gmail.com to set up an appointment for service. I will do my best to respond quickly.

#3: Repairing turntables is not my main gig. I have a full-time job and I play in a ’70s dance band locally for kicks. Since I’m not dependent on repairs for my regular income, I can charge very reasonable rates. The downside is that at certain times my turnaround times are longer than I’d like. As much as I’d love to repair turntables full-time, it’s not in the cards just yet.

My story: I started learning turntable repairs in earnest when my regular turntable repair guy Joel Thorner passed away. I’ve repaired hundreds of turntables of all types, from ancient mono tube suitcase players to high-end linear trackers. I have repaired a lot of units that many commercial repair people won’t touch. It frustrates me to think that somebody out there is telling people that their classic player can’t be fixed when in truth, almost all of them can. They were built of sturdy stuff back in the day.

My specialty is Japanese and European consumer-grade component turntables built between the late 1960s and the early 1980s.  These were sold by the millions (just about every home had one). Most were designed very well, even the modestly-priced ones. Many were stowed away for decades and are now being pulled out and dusted off as a result of the “vinyl revival.” Just about all of these turntables  can be returned to full functionality without breaking the bank. They’re a far more cost-effective investment than the all-plastic budget models being sold today.

If you have a working turntable and it just doesn’t sound quite right, I can make it sing again. I hear this from my customers all the time – “This is the best it has ever sounded.” I take pride in getting the best performance possible from your player.

If you have a simple issue — missing belt, bad stylus, need a cartridge, etc, I can probably fix it while you wait. I keep a supply of common belts, cartridges, styli, and other parts handy. My turnaround time for more involved repairs has increased as I’ve been getting a lot more requests than I used to. I’m trying to keep it under four weeks.

I’m familiar with DJ tables like the Technics SL-1200s, and I know what other shops charge for repairs on those. You’ll get a much better deal from me.

If you have a console player (a phonograph in a piece of furniture) I can help, but those are special cases. Please see my console page for more information on those. Bottom line is that (at present at least) I can’t take the whole thing in my house.

And I offer a full labor guarantee on the work that I do. If I service your turntable, I will help keep it running so long as it isn’t abused or stored improperly. All you’d need to pay for is parts when needed.

I usually have a few refurbished turntables for sale as well, also with my free lifetime labor warranty.

My goal is to help you enjoy your records without going broke.

The Rig